Support

“At FutureSoft, we're committed to providing you with the very best support available. Any software product is only as strong as the people who stand behind it. For over thirty years, FutureSoft has provided the finest software available, backed up by the very best support. If you need our support, we'd love to exceed your expectations.”

—Tim Farrell, CEO & Co-Chairman

• Contacting FutureSoft Support

  E-mail: FutureSoft Support
  Phone: 800.261.6357 or 281.496.9400 (8:00am - 5:00pm M-F, CST)
  Fax: 281.496.1090

• Support Documents

  To find answers to frequently asked questions, download patch files, learn how to perform special functions, or download the most current Administrator's Guide. To help find more information, select a product from the navigation bar on the left to find technical documents by product.

• Service Level Agreement

  Review the support and maintenance terms for purchased products.

  click here

• FutureSoft Support Forum

  To find the latest information on FutureSoft products, or to visit the FutureSoft Support Forum click here. Find answers to frequently asked questions, or post your own questions to be answered by our support team.

• On-line Support Session

  To join your On-line support session, click here.

• DynaComm i:filter Category Query

  To see how a particular website is categorized in DynaComm i:filter, click here to query the DynaComm i:filter database.